10 Things Every ISP Must Know About the FCC's New Privacy Rules

By: David Carter and Ernesto Mendieta

On November 2, 2016, the FCC released new privacy rules that significantly increase the data privacy and security obligations of broadband ISPs.  These new rules apply to all telecommunications services, expanding the existing Customer Proprietary Network Information (CPNI) rules to broadband providers.

While other telecommunications companies have complied with this type of regulation before, Broadband providers will have to adapt to the new framework and invest time and resources to achieve compliance.

To help with that process, here are the 10 things every ISP must know about the FCC’s new privacy rules:

Remember, Innovista Law can help Broadband providers in the following ways:

  • Review and edit existing privacy policies for your customers.
  • Draft, review and edit data security manuals for internal company operations.
  • Provide employee training.
  • Serve as outsourced Privacy Officer.
  • Review third-party contracts for information sharing obligations.
  • Breach notification counseling and liaison.